Recently I came across something written by a woman for women for the purpose of helping women, the content of which was excellent, but the tone was quite harsh.

I don’t know about other people, but a harsh tone tends to put me off and make the message hard to receive even when I know it is good. What does tend to draw me in is a coming-alongside, desiring-to-help attitude.

I don’t mean that we should be namby-pamby, cowardly, and spineless, or sacrifice truth under the guise of “love.” I know some of the prophets in Scripture could seem pretty harsh in their denunciations. But some of the tenderest expressions of God’s love and care are also found in those messages from the prophets. “The LORD hath appeared of old unto me, saying, Yea, I have loved thee with an everlasting love: therefore with lovingkindness have I drawn thee” (Jeremiah 31:3) and “Is Ephraim my dear son? is he a pleasant child? for since I spake against him, I do earnestly remember him still: therefore my bowels are troubled for him; I will surely have mercy upon him, saith the LORD” (Jeremiah 31:20) are just a couple.

I know in my own life, before salvation, realizing that I deserved hell all made me see my need. And though perhaps it was the fear of hell that drove me to seek deliverance, it was the grace and love of God that drew me to Him. Since then, holding up the standard of God’s Word and the realization that I have missed the mark and that I need to get something right with Him convicts me, but the knowledge that “we have not an high priest which cannot be touched with the feeling of our infirmities” and the invitation to therefore come boldly unto the throne of grace, that we may obtain mercy, and find grace to help in time of need” (Hebrews 15:16) draws me.

One of my children in particular who seemed most to “need,” by his actions, scolding and reprimand, would just close up and withdraw when I “let him have it” verbally. It not only didn’t change his behavior, it put a wall between us. I had to learn to balance dealing with the issue and showing love, care and concern. Other times a harsh scolding produces a defensive reaction.

I also had to learn that exasperation (which can often lead to that kind of harsh attitude) is often a fleshly response: I’m irritated that this is still going on, that I have to deal with it again, that the child doesn’t “know better” and hasn’t “gotten” it by now. How unlike God, whose mercies are new every morning (Lamentations 3:22-23). How unlike the “wisdom that is from above” which “is first pure, then peaceable, gentle, and easy to be intreated, full of mercy and good fruits, without partiality, and without hypocrisy” (James 3:17).

We need to be careful, too, in any kind of mentoring situation that we don’t approach it with an eye-rolling, exasperated, “Young people these days!” kind of attitude. That is sure to turn others off to any good we might want to do them. And we need to remember the purpose: when we have to deal with an issue, whether with a child, an employee, a committee member, or the general public in a book, blog, or talk, the purpose for dealing with the issue is not just to “get it off our chests.” That’s one sure way to come across as “scolding.” The purpose is to get them to see the importance of the issue and to change, not for our personal satisfaction, but for the stake of the truth we’re presenting.

Once I was listening to a sermon on the radio from a local pastor. I knew of him, I had read his books, I agreed with what he was preaching…yet at the end of it, something bothered me, and I couldn’t figure out what at first. Then I realized his main message, hammered over and over, was, “You need to get right.” Nothing wrong with that message: we do. But my own pastor at the time, whose ministry I was under for over fourteen years, would have said, “We need to get right” and then “There’s hope: here’s how to get right.” Though my pastor was one of the godliest men I have ever known, he, like Daniel (Daniel 9:1-19) and Ezra (Ezra 9), though they had not participated in Israel’s sin, yet they took their place with Israel and confessed the sins of the nation as though they were their own. I think that attitude of a fellow sinner helping sinners will help our message come across more compassionately.

We’ve all been under different kinds of authority figure in our lives and know what is it to have an infraction dealt with in such a way that we’re left hurt, deflated, discouraged, or angry, or, on the other hand, inspired to want to do right and to make restoration.

Of course, we’re responsible for the truth we hear no matter what tone or form it comes in. When we stand before God to give account of our lives, the excuse that we didn’t like how so-and-so delivered the message won’t hold up as a reason for not obeying it. If we are on the receiving end of a message with a harsh or scolding attitude, we still need to hear and apply and respond to the truth in the way the Lord would have for us to. But when we are sharing truth in any venue, let us remember to “Walk in wisdom toward them that are without, redeeming the time. Let your speech be always with grace, seasoned with salt, that ye may know how ye ought to answer every man” (Colossians 4:5). The salt — the truth — is needed, but don’t forget the wisdom and the grace.